Use of the application may require individuals to disclose personal information when creating their user profile. The application will also collect information about the User’s use of the services, including trips booked and payments made. Any personal information received by Provider will be treated in accordance with our privacy policy, located on the Battle Creek Transit website. Users are responsible for any personal information they disclose to third parties through their use of the application.
In addition, the personal information of a User may be provided to third parties, associated parties, as well as Providers insurers and external legal advisors, in the event of a claim or accident.
The information and data from these services may be used to generate anonymized and aggregated statistical and analytical data to be used for the Providers internal research and product development.
Personal information (information about passengers) collected from Users, such as:
We use this information for contractual obligations, Customer Service and Administration, customer research, marketing and fraud prevention.
We use location data for statistical a for passenger safety and legal reasons to prove that a trip happened and that the fare charged was just. We also use location data for research purposes to improve the product.
We will only send you information about offers and promotions if you chose to receive it and you can change your marketing preferences at any time.
By using the services provided by the Provider, Users consent to the collection, use and disclosure of their personal information in the manner outlined above.
We retain your personal data only for as long as reasonably necessary to provide the BCGO service, comply with legal, regulatory, tax, accounting or reporting requirements, resolve disputes, prevent fraud, and protect the safety and security of users.
We generally retain:
Where we are required to retain certain records for legal, security, fraud prevention, tax, accounting, regulatory, safety or dispute-resolution reasons, we may retain the minimum necessary information for that purpose. When personal data is no longer required, we will delete it, de-identify it, or anonymise it.
You may request deletion of your BCGO account and associated personal data by completing our account and data deletion request form.
You may also contact us at info@bcgomi.com with the subject line “Delete my account” or “Delete my data”.
To help us identify your account, please include the email address or phone number associated with your BCGO account. We may need to verify your identity before processing the request.
When we delete an account following a verified request, we will also delete the personal data associated with that account, except where we need to retain certain information for legal, regulatory, security, fraud prevention, tax, accounting, dispute-resolution or safety reasons.
You may also contact us at info@bcgomi.com to request access to, correction of, or deletion of personal data we hold about you.
All IP associated with the services is owned by the City of Battle Creek and associated parties unless otherwise specified. Through these terms and conditions, the User is granted a revocable, non- perpetual, non-exclusive license to use the App for the purposes outlined above and no other purpose. Provider and the City of Battle Creek give no warranties, and will not in any circumstances be liable for, the infringement of third party IP rights in relation to the use of the App.
Any material (other than personal information) uploaded by the User will become the property of the Provider. This includes feedback comments, ratings of Operators or services and promotional materials uploaded onto social media sites and pinned to the services. By uploading any images or other materials onto public areas of the application, the User consents to the use of these in promotional material or other publications by Provider.
The Provider will, at all times, use best endeavors to deliver the services outlined in these terms and conditions.
TO THE EXTENT PERMITTED BY LAW, PROVIDER AND ITS ASSOCIATED PARTIES ARE NOT LIABLE FOR ANY LOSS (INCLUDING DIRECT OR INDIRECT LOSSES, DAMAGE, LIABILITY OR EXPENSES) CAUSED BY OR CONTRIBUTED TO BY THE USER’S USE OF THE APP OR THE SERVICES.
